Most B2C companies have a process of initial customer onboarding, which assumes making the user's path between the first contact and the beginning of use of the product as fast as possible. By combining RPA with OCR and robotic cognitive abilities, this process can be accelerated to eliminate manual labor.
Exempt from 1 FTE
The process works faster, increasing customer loyalty by speeding up feedback, reducing the chance that the customer will go to another, more" agile " supplier
There is no possibility of error due to human factors
Seamless integration of the process from the moment the document is scanned or the initial request is received